What To Do If Your 1xBet Deposit Is Not Credited

Not sure what to do if your 1xBet deposit is not credited? This step-by-step guide covers every action you should take, in the correct order, to maximize your chances of recovering your funds as quickly as possible.

Step 1 — Do not panic and do not make another deposit. Step 2 — Wait 1-2 hours for instant payment methods, up to 3 business days for bank transfers. Step 3 — Log in to 1xBet and check your transaction history under 'My Account' for any pending entries. Step 4 — Locate your payment proof: the confirmation message or receipt from your bank, e-wallet, or payment app. Step 5 — Note your 1xBet account ID, the exact deposit amount, date, time, and Transaction ID.

Contact 1xBet 24/7 live chat from within your account. Provide all collected information at once — do not wait for them to ask. Say exactly: 'My deposit of [amount] made on [date] at [time] via [payment method] with Transaction ID [number] has not been credited to my account ID [your ID].' Attach your payment screenshot. If the chat agent cannot resolve it immediately, ask for a ticket number and a resolution timeframe. Follow up daily if you do not hear back.